Sep 2024

Ensure IGEM emails reach your inbox: Our guide

Email box IGEM

Are you missing out on essential updates, event confirmations, or membership information from IGEM?

If some of our emails aren't reaching your inbox, it might be due to email filtering. To ensure you receive all communications from us, it’s crucial to add our email addresses to your safe sender list or whitelist.

 
Why this matters

We’ve noticed that while many members receive our weekly newsletter, Flame, some emails from other departments like Membership, Events, and Training are getting caught in spam or junk folders. This can cause you to miss out on important updates, reminders, and event information that’s crucial to your involvement with IGEM.

How to fix it

To avoid missing out, please add the following email addresses to your address book or safe sender list:

Tip: If you have an IT department, please forward this request to them. They can add the entire @igem.org.uk domain to your organisation’s safe sender or whitelist to ensure all our communications reach you.

Need help?

If you’re unsure how to add email addresses to your safe sender list, here are some helpful resources based on the email client you use:

- Gmail: Add contacts to your safe sender list
- Outlook: Add contacts to your safe sender list

Keep IGEM in your inbox

Adding these email addresses to your safe sender list is a simple step that ensures you never miss out on important communications from IGEM. We appreciate your cooperation and look forward to staying connected with you!